Please take a moment to review our policies — they cover important details and might answer some of your questions. By booking your picnic with The Spread, you acknowledge and agree to our terms and conditions.

Thank you for choosing to support our small, luxury picnic business. We can’t wait to create a memorable experience for you!

How Does the Picnic Experience Work?

Once you book your picnic, we take care of everything - from setup to cleanup. When you arrive at your chosen location, your luxury picnic will be fully styled and ready for you to enjoy. After your reserved time ends, you simply leave, and we return to handle the breakdown.

Payment Policy

To secure your luxury picnic experience, the following payment terms apply:

Booking Deposit

A 50% non-refundable deposit is required at the time of booking to secure your date, time, and location. Without this deposit, your reservation is not confirmed.

Remaining Balance

The remaining 50% is due no later than 72 hours (3 days) before your event. If not paid on time, your reservation may be canceled, and your deposit forfeited.

Damage & Loss Responsibility

We do not require a damage deposit upfront. However, by booking with us, you agree to take full financial responsibility for any loss, theft, or damage to our property during your event. This includes, but is not limited to:

• Tableware and glassware

• Décor and floral arrangements

• Games and furnishings

• Excessive cleaning required beyond normal use

If any item needs repair or replacement, an invoice will be issued after the event.

What’s Included in All Packages?

Every picnic package includes a fully styled setup with:

• Low picnic table

• Dinnerware and glassware

• Candles and a fresh bouquet

• Luxury cushions

• A curated charcuterie board

• Games

• 7ft umbrella

• Setup and cleanup

Add-ons and upgrades are available for an even more personalized experience.

Where Do You Host Picnics?

We host picnics at local parks, beaches, private residences, and even backyards. Not sure where to go? We're happy to help you choose the perfect location.

What Happens if It Rains?

We know Charlotte weather can be unpredictable. If inclement weather is expected, The Spread reserves the right to reschedule at our sole discretion. We’ll notify you via text or email and attempt to reschedule your picnic for another day and time.

You may also opt to move your picnic indoors or reschedule it within 3 months of the original event date.

Non-Weather-Related Rescheduling & Cancellation (7 Days Notice)

Cancel 7 or more days before your scheduled picnic for a full refund.

3–6 Days’ Notice

If you reschedule with 3 to 6 days' notice, 50% of your payment can be applied to a new picnic date. The new date must fall within 3 months of your original reservation. No refunds will be given during this window.

2 Days or Less (Including Same-Day)

If you cancel or attempt to reschedule with 2 days' notice or less, no refunds or credits will be issued.

Arrival Policy

We’re committed to making your experience smooth and enjoyable. To help us stay on schedule for all our clients, we kindly ask that you arrive on time.

• A 30-minute grace period is allowed after your scheduled start time.

• If you arrive more than 30 minutes late, your picnic may be considered a no-show, and we reserve the right to begin teardown or prepare for the next setup.

• Please note: your reservation begins at the scheduled time, not your arrival time. We’ll always be ready on time—and we kindly ask the same of you so you can enjoy every minute of your experience.

Equipment Policy

All picnic items provided by The Spread—including décor, tableware, furniture, and games—are the property of our company and are for temporary use during your event. Please treat all items with care and return them in the condition they were received.

If something is damaged, broken, or missing, plase notify us by text as soon as possible so we can handle it quickly and respectfully.

Damage & Spills Policy

We pride ourselves on delivering stylish, clean items for your enjoyment. If any tears, spills, or stains occur, please let us know.

• Small spills with clear or non-staining liquids may not be charged at full replacement value but could result in a dry cleaning fee, if necessary.

Cleaning & Sanitation Policy

At The Spread, your health and safety are just as important to us as the aesthetic. After every picnic, all equipment—including tableware, linens, décor, and seating—is thoroughly cleaned, sanitized, and inspected to ensure it’s fresh and ready for the next guest.

We take great care in maintaining our items so you can relax and enjoy your time with confidence.